Preface doubles investment in AI-powered learning platform

Preface, an innovative education technology company, faced the complex task of implementing a new, robust credit system. The project required seasoned expertise not readily available within their internal team. Additionally, they needed to facilitate a smooth transition from their legacy system to a scalable platform capable of seamlessly interfacing with payment gateways.

Preface sought a partner who could drive AI-related innovations while understanding their unique business needs and offering flexibility beyond internal processes.

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Inspect Element's expert, Charlie, integrated into Preface's team for a 6-month tenure, fostering trust and close collaboration with Gilbert, the Director of Engineering, and the in-house team. Charlie played a crucial role in achieving consistent internal stakeholder alignment, exemplified by successful discussions with the finance team regarding the implementation of the "knowledge credits" system.

Many of our ideas were triggered by serendipitous discussions with Charlie. We feel that Inspect Element is a true partner in our experiments with applying LLMs (large-language models).

Gilbert Wat (Engineering Lead at Preface)

Throughout the engagement, Inspect Element established a culture of interactive knowledge sharing, professional development, and AI-focused innovation. This was achieved through demo-driven exploration and iterative experiments, which allowed the team to grasp vague ideas and execute on early concepts.

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The collaboration between Preface and Inspect Element led to the successful launch of the multifaceted "knowledge credits" system. This achievement was underscored by a seamless migration from the legacy systems, ensuring that the in-house team remained engaged and informed throughout the process.

Inspect Element's involvement also facilitated the effective transition of LLM and Generative AI concepts from experimental stages to established features on Preface's product roadmap. These efforts were synchronized with the company's overarching business objectives, demonstrating the strategic alignment between the two organizations.

Gilbert, the Director of Engineering at Preface, recognized Inspect Element as more than a conventional tech consultancy. Their involvement in product exploration and strategy solidified their status as a strategic innovation partner. Charlie's ability to grasp vague ideas and execute on early concepts was particularly valuable in driving innovation forward.

I have never heard before of a technology consultancy also helping coach our engineering staff. Charlie and Inspect Element's team has gone above and beyond in terms of long-term thinking.

Gilbert Wat (Engineering Lead at Preface)

Beyond the technical aspects, the collaboration fostered a culture of knowledge exchange and growth. Charlie engaged in coaching sessions with two junior engineers at Preface, providing them with opportunities for professional development and mentorship.

In conclusion, the partnership between Preface and Inspect Element showcased the power of integrating external expertise and aligning visions to build a future-ready platform. By leveraging Inspect Element's strategic guidance and technical prowess, Preface successfully navigated the challenges of implementing a new credit system, transitioning from legacy systems, and incorporating AI-driven innovations into their product roadmap.